Voice and calls

A call needs three things. Check each one:

• A voice host. Flux Router, or your own xAI, Anthropic, OpenAI, Groq or OpenRouter key. A Claude or ChatGPT subscription doesn't count.
• A voice for the bot: set it in Bot settingsVoice & alerts.
• A way to hear you. On a Mac, Apple's on-device recognition. On Windows and Ubuntu, Flux Router, or your own Groq or OpenAI key.

Calling a channel needs a voice for every member.

If Flux Router is your route, you've run out of credits. Add credits, then start the call again.

• Mac: allow Microphone and Speech Recognition for Murage in System SettingsPrivacy & Security.
• Windows: allow microphone access for Murage in SettingsPrivacy & securityMicrophone.
• Ubuntu: check the right input device is selected in the system sound settings.
• Check the microphone works in another app, and that no other app is holding it.

On Windows and Ubuntu, Murage hears you about 1.5 to 3 seconds after you stop speaking, and there are no live words on screen. That delay is normal.

The voice host answers quickly and hands real work to the bot's engine. If the engine can't run, you'll hear the bot explain that. Test the bot in an ordinary chat first. See Troubleshooting engines.

Approve out loud. "Yes for the rest of the call" covers ordinary requests only. If a request isn't picked up by voice, answer its card in the app.

• Check a voice is chosen in Bot settingsVoice & alerts.
• Turn on Read replies aloud if you want every reply spoken.
• Check your system volume and output device.
• If you use your own voice key, check it's saved and still valid.

• The Flux voices need Flux Router.
• Some xAI voices only show when the xAI route is available, through Flux Router or your own xAI key.
• Built-in Mac voices and Built-in Windows voices only appear on those systems. Ubuntu has no built-in system voice in Murage.
• ElevenLabs voices need your ElevenLabs API key.

• Mac: dictation uses Apple's on-device recognition. Allow Microphone and Speech Recognition.
• Windows and Ubuntu: hold to talk. The transcription comes back from Flux Router. Check you have credits.
• Transcribing an attached audio file uses Flux Router too, and has a file size limit. Try a shorter clip.

• Voice notes need a voice for the bot and an engine that can use Murage's tools.
• A bot sends at most three voice notes in a turn, each up to about 90 seconds.
• In Telegram, Slack or Discord, voice notes come from your Chief of Staff only, and only when you're talking to it there.

Voice messages work on WhatsApp. On Telegram, Slack and Discord, write to your Chief in text and ask for a voice note. If a voice note still doesn't arrive, check its voice (above), and see Troubleshooting channels.