Connected apps
An app won't connect, still shows as disconnected, or a bot can't use it.
Connecting
You see
Connected apps need Flux RouterDo this
Connected apps need either Flux Router or your own connected-apps key. Connect Flux Router, or paste your key in SettingsTools & ConnectionsConnected apps key.
You see
The sign-in finished but the app still looks disconnectedDo this
- Come back to Murage after your browser confirms the sign-in.
- In Connected apps, choose Refresh connection status.
- Check Your connections for the account and its label.
If your browser blocked the sign-in page, Murage says so. Choose Continue to open it again.
You see
The service says it's temporarily unavailableDo this
Check your internet connection and try again later. Don't disconnect and reconnect every account during an outage.
You see
Only some apps loadDo this
If the catalog says it loaded only part of the list, try Retry or come back later. Your existing connections aren't affected.
Using a connected app
You see
The account is connected but the bot can't use itDo this
- Start a new task after connecting, so the bot's engine gets the new tools.
- Check the bot's engine supports connected apps. OpenAI-compatible engines use tools on hosted and local models; a model that can't take tools is switched to text only.
- Name the app and the account in your request, for example "using my work Gmail".
- Check Bot settingsAccess. If Only allow the accounts and actions I choose is on, the bot can only use what you picked.