Backups

• Pick a folder you can write to, outside Murage's own data folder. A folder inside .murage is refused, because a backup kept with the data it protects is lost with it.
• Allow the restart. To take a backup, Murage closes and reopens its own window. It asks your permission once. Backups can't run until you allow it.
• On Windows, pick a local folder. A network folder or a USB stick is refused, because Windows can't lock those down to your account. A password file you choose is refused if other accounts can open it.

Back up now won't start while a bot is working or another backup is running. Wait for the bots to finish, or stop the running turn, then try again.

• Murage needs to be running at backup time, unless Also back up when Murage is closed is on. That option works on a Mac and on Linux (.deb and AppImage), not on Windows yet.
• If a bot was waiting for your answer, the backup waits too. SettingsBackups and the Inbox name the bot, and the backup starts as soon as you answer.
• If the backup folder or recovery key was moved, or its drive is unplugged, SettingsBackups names which one is missing, with an Inbox item and a notification.
• A sleeping computer doesn't back up.
• Check the latest verified backup shown in SettingsBackups.

Murage may take a backup before updating. If the update card says it's waiting for the pre-upgrade backup, open SettingsBackups and deal with whatever it shows.

Choose Save a copy… and keep one on a USB drive or in your password manager.

The backups can't be opened without it. If Murage still works on this computer, start a fresh backup with a new recovery key straight away, and save a copy of the new key. Old backups made with the lost key stay unreadable.

Open I already have a recovery key and choose Use a key I already have.

Check the endpoint, bucket, region and access keys in Off-site copy (optional). The bucket must already exist, and the keys need permission to write to it.

Check that the key Murage showed you (Copy key) is in the server's authorized_keys for the user you entered.

If Murage says the server's fingerprint changed, it refuses to connect. If you reinstalled or replaced the server, choose Change destination and save it again to trust the new fingerprint. If you didn't, ask whoever runs the server first.

On Windows, SFTP uses the OpenSSH Client that comes with Windows. If it's missing, add it under SettingsSystemOptional features.

Also check your storage provider's status and your internet connection.

• Choose Restore…, then pick a backup on this computer, or choose Find off-site backups and Download verified copy.
• On a new computer, add the same off-site destination first and choose Choose a password file I already have with the off-site password you kept.
• Have your recovery key ready.
• After a restore, memory stays paused until you review it.
• If the restore stops with a message, read it before retrying.