Cookie policy

A language cookie for everyone, and optional referral cookies only if you arrive through a partner link.

Effective October 18, 2026 · Last updated October 18, 2026

The short version

murage.ai uses a language cookie, NEXT_LOCALE, a session cookie that remembers your language, and, for visitors who arrive through a Murage partner’s link, optional referral-attribution cookies provided by FirstPromoter so that partner is credited if you later sign up. The referral cookies are not needed to browse the site or download the app, and visitors who do not arrive through a partner link do not get them. We do not use advertising cookies, and no analytics cookies on the site as a whole. We do not show a cookie consent banner.

If you browse this site and download the app without a partner link, the language cookie is the only one we set.

Our how-to videos play in a video player provided by Vidalytics. Nothing from the player loads until you press play. When you do, it sets one cookie, vidalytics_uid, and keeps a few entries in your browser’s storage, so it can pick up where you stopped and count how much of each video is watched. That count shows us which parts of a video help and which lose people.

The Murage Cloud account pages on murage.ai (under /home) set cookies of their own when you sign in. The sign-in cookies keep you signed in, are needed for your account to work and are cleared when you sign out. A few short-lived cookies, starting cp-, carry an unfinished step, such as a confirmation code or a checkout, from one page to the next, or keep a page up to date after a change. They expire within two hours. Those pages use the same partner referral cookies described below, on the same terms: only if you arrived through a partner link. Card payments are taken on our payment processor’s own checkout page, which sets its own cookies.

What cookies are

Cookies are small text files a website stores in your browser so it can remember something between pages or visits, such as the fact that you are signed in. Websites can also keep similar information in your browser’s local storage. This policy covers both.

Cookies we set

CookieWhat it is forHow long
NEXT_LOCALERemembers your language. Functional.Until you close your browser (a session cookie)
_fprom_ref, _fprom_tidOptional referral attribution, set by FirstPromoter only if you arrive through a Murage partner’s referral link (a link with ?fpr=). Records which partner sent you, so they are credited if you later subscribe to Murage Cloud. Holds a random identifier, not your name or email. Not needed to use the site, and not set for anyone else.60 days
vidalytics_uidSet by our video player, provided by Vidalytics, only after you press play on one of our videos. Holds a random identifier so the player can resume where you stopped and count how much of each video is watched. Not set if you never play a video.30 days

Browser storage

If you press play on one of our videos, the player keeps a copy of its random identifier and two small notes for that video (whether you unmuted it, and whether you have watched it before) in your browser’s local storage. The public pages keep nothing else in your browser. If that changes, we will update this page first.

What we do not use

  • No advertising or retargeting cookies
  • No site-wide analytics cookies, such as Google Analytics
  • No social media tracking pixels
  • No cookies that sell or share your data

We count page visits with a cookie-free analytics service that does not identify you or follow you across sites, so it sets nothing on your device. If anything we add later uses non-essential cookies, we will update this page first and ask for your consent where the law requires it.

Other websites

Some links take you to other websites, such as GitHub for downloads and source code, or Google if you choose to sign in with Google. Those sites set their own cookies under their own policies, which we do not control.

The partner referral cookie is set on murage.ai by FirstPromoter, a referral service based in the European Union that processes it for us. FirstPromoter does not store your IP address or name for a visit; see the privacy policy for how we work with it.

The video player cookie is set on murage.ai by Vidalytics, a video hosting service based in the United States that streams our videos and counts views for us. See the privacy policy for how we work with it.

The desktop app

This policy is about the murage.ai website. The Murage desktop app is not a website and does not use website cookies to track you. Its own settings, including the choice to switch off usage analytics, are stored on your computer. See the privacy policy for what the app sends and how to switch it off.

Each bot’s built-in browser keeps its own separate profile, with its own cookies and logins for the sites that bot visits. Those stay on your computer. A bot set to the Guest profile forgets everything when you switch away from it.

How to control cookies

You can block or delete cookies in your browser’s settings. Most browsers let you see the cookies a site has set, delete them, and block them for particular sites. If you block the language cookie, you can still browse the site and download the app. Blocking the referral cookies stops future browser-based attribution and the site works the same. Deleting them does not erase a referral record already created at FirstPromoter or reverse a commission already attributed; contact us through our contact form, by email to privacy@murage.ai, or by post to Ferrox Labs, LLC, a Florida limited liability company, 1000 Brickell Ave, Suite 715, Miami, Florida 33131, USA to exercise your rights over those records.

Changes and contact

We will update this page if the cookies we use change, and change the effective date at the top.

Questions: use our contact form, by email to privacy@murage.ai, or by post to Ferrox Labs, LLC, a Florida limited liability company, 1000 Brickell Ave, Suite 715, Miami, Florida 33131, USA.

Related: Privacy policy · Terms of service · Murage Cloud terms · Privacy and security overview

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