Each one sticks to its job
3 specialists, each with its own instructions and skills for its part of the work.
Team library · Run the business
Support Stack
3 specialists, Support, Ops and Copy, ready to prepare ticket triage, onboarding guidance, retention follow-ups, and reusable responses in your brand voice. Import it free in about two minutes. Your Chief of Staff briefs them and brings the parts back to you.
Free and open source. macOS, Windows and Ubuntu.
Meet the team.
- Support · named MendSorts tickets, shapes onboarding and spots customers who might leave.
- Ops · named PatchSets a weekly rhythm, keeps your CRM tidy and writes up repeat work as step-by-step procedures.
- CopyWrites hooks, headlines, calls to action and sales pages in your customers’ own words.
Portraits made with Murage’s own avatar generator.
What a team gets you.
Easy to check
Each part comes from the specialist that owns it, so you can see who did what. You can also put a reviewer on any team.
You read one report
Your Chief of Staff briefs the team and brings the parts back as one report, with each specialist’s work inside it.
What it needs.
To start
- Murage (free) and an AI engine you already use
- About two minutes to set up
Nothing to connect. It works on what you tell it and give it.
Optional
None needed. If you want the team to work from live data, add an app under Connected apps in the sidebar.
Imported teams never bring anyone’s logins or permissions with them. You preview every agent before you import.
How to get it.
- 1
Download Murage
Free for Mac, Windows and Ubuntu.
- 2
Add the team
Choose + in the sidebar, then New Team, and type “Support Stack”. Pick it from Best matches, check the preview of its bots and skills, then choose Create.
- 3
Give it a brief
Start with the brief below, or say what you want done in your own words. New bots start on Ask, so they check with you before they act. On Hermes and other ACP engines, Ask and the stop line cover only what the engine asks Murage about: shell commands and file edits.
By Ferrox Labs. Team package license: Apache-2.0. All teams
Try this first.
The brief
“Here’s the job: prepare ticket triage, onboarding guidance, retention follow-ups, and reusable responses in your brand voice. Work only from what I give you, and send, post and change nothing.”
What comes back
Each specialist’s part, gathered by your Chief of Staff into one report for you to check.
Check it against what you asked for before you use any of it.
Skills this team uses.
- Ticket triageSort incoming tickets by urgency and draft replies from your support material.
- Onboarding flowReview the steps from signup to a customer's first useful result.
- Churn preventionReview signs of account risk and prepare follow-up drafts.
- Membership ManagerGuide to membership program management including tier design, benefits, onboarding, engagement strategies, renewal campaigns, communications and events.
- Operating rhythmIf they ask for a tool stack first, push back: rhythm before tools.
Similar teams.
- Customer Success OrgReview account health, identify customers needing attention, and prepare renewal priorities and support follow-ups.
- Back-Office CrewTurn operational issues into a prioritized daily action list with financial context and clear follow-ups.
- Cohort Ops Control TowerPrepare the schedule, participant messages, and reminders, with flags for students who may need attention.
Give your first job to Murage.
Download the free app, connect the AI you already pay for, and tell your Chief of Staff what needs doing. Plan on about ten minutes from install to a working team.
No account needed · Runs on the AI plan you already pay for