Sort incoming tickets by urgency and draft replies from your support material.
Free and open source. macOS, Windows and Ubuntu.
Add the skill to a bot, then ask your Chief of Staff:
“Use the Ticket triage skill on this: [describe the job, or paste your notes].”
Triage sorts tickets fast enough that important ones get attention while easy ones get answered. The trap: spending equal care on every ticket, the churning customer waits behind the keyboard-shortcut question. Sort first, respond second.
Free for Mac, Windows and Ubuntu.
Open Settings → Skills and switch on Ticket triage for any bot. Or ask your Chief of Staff to pick skills for a job.
The bot reads the skill when the job calls for it, and works the way it lays out.
Each of these library teams gives its bots this skill. Import one free and look inside first.
Sort incoming tickets by urgency and draft replies from your support material.
Nothing. It ships with Murage, which is free and open source. Your bots run on the AI plan you already have.
Yes. Open it in Settings → Skills to read, edit or duplicate it. Skill Guard scans it again after every edit.
Download the free app, connect the AI you already pay for, and tell your Chief of Staff what needs doing. Plan on about ten minutes from install to a working team.
No account needed · Runs on the AI plan you already pay for