Hand this off first: review replies
“Here are this week’s Google and Tripadvisor reviews. Draft a reply to each in our voice. Thank the good ones, own the bad ones, and never argue.”
- Posting publicly stops for your approval.
Reply to every review and inquiry without giving up service. Murage gives you a Chief of Staff and a team that drafts review replies, the weekly specials post and event replies, and checks supplier invoices for price rises. Posting publicly stops for your team’s yes, even on Full access.
Free and open source. macOS, Windows and Ubuntu.
An example view. The teams are real, from the library. None of them is running yet.
Teams

Reviews pile up. Every review deserves a reply. Service comes first, so they wait.
Inquiries at the worst time. Private-dining questions arrive mid-service and get answered two days later.
Creeping supplier prices. Prices go up a little every month. Nobody has time to check the invoices.
Hand this off first: review replies
“Here are this week’s Google and Tripadvisor reviews. Draft a reply to each in our voice. Thank the good ones, own the bad ones, and never argue.”
Each job starts with one sentence to your Chief of Staff, and ends with a draft or a question for you.
It writes from your notes. Allergen information stays with your kitchen.
“Here’s the new fall menu. Write short menu descriptions, a specials board line for each dish, and three posts for this week.”
Drafts replies; it doesn’t confirm bookings or take deposits.
“Go through the events inbox. Draft replies to private-dining and group-booking inquiries using our events pack, and list the dates each one asked about.”
From the invoices you give it. Paying suppliers stays with you.
“Here are this month’s supplier invoices. List every price that went up since last month, by how much, and what it costs us per week.”
Your walkthrough becomes a written checklist for new staff. /learn is experimental: switch on Teach a skill in Settings → Experimental first.
“/learn how we close the kitchen at night. I’ll walk you through it now.”
Why it fits this work
Put how you answer reviews in House Rules: thank the good ones, own the bad ones, never argue. Every bot reads House Rules first, so every reply starts from your way.
Claude Code, Codex, Hermes and more, each bot on the engine that suits its job. Keep the one you use; Murage puts them on one team, and you can switch any bot’s engine later.
The Murage app is free. Your team runs on the AI plan you already pay for, and a busy team uses its allowance faster. Connected apps and voice use optional Flux Router credits or your own keys.
Your Chief of Staff hands each part of the job to a specialist, can run it on a schedule, and gives you the draft.
New bots start on Ask. On Full access, a bot stops before messaging anyone new, posting publicly, paying, or deleting outside its folder, unless you have allowed it for that task. Replies in an existing conversation go ahead on Auto and Full access. No limits turns the stop line off. On Hermes and other ACP engines, Ask and the stop line cover only what the engine asks Murage about: shell commands and file edits.
From Murage’s library. Look inside any team before you import it.
It drafts review replies, menu copy, social posts and event replies, and checks supplier invoices for price rises. You approve what goes out and keep running service.
Murage doesn’t. It isn’t a booking or ordering system, but it drafts replies to inquiries for you to confirm.
No. You can call your own bots to talk through a plan, but they don’t answer your business line.
Not to anyone new. New bots start on Ask. On Full access, a bot stops before messaging anyone new, posting publicly, paying, or deleting outside its folder, unless you have allowed it for that task. On Hermes and other ACP engines, Ask and the stop line cover only what the engine asks Murage about: shell commands and file edits. Replies in an existing conversation go ahead on Auto and Full access.
Murage is free and open source, and your agents run on the AI plan you already pay for. Connected apps like Gmail use Flux Router credits or your own connected-apps key.
We build your first team with you, connect your tools and write your House Rules. Tell us what you need and we’ll quote before anything is booked.
Start with one job this week: review replies.
Download the free app, connect the AI you already pay for, and tell your Chief of Staff what needs doing. Plan on about ten minutes from install to a working team.
No account needed · Runs on the AI plan you already pay for