Try it
Add the skill to a bot, then ask your Chief of Staff:
“Use the Six Sigma Practitioner skill on this: [describe the job, or paste your notes].”
5 WHYS: Problem: Orders shipped to wrong address Why 1: Address label was incorrect -> Why? Why 2: CSR entered the wrong address -> Why? Why 3: Customer gave address verbally -> Why? Why 4: Online system was down, used phone -> Why? Why 5: System has no redundancy for address validation.
What it covers
- The DMAIC Framework
- Project Selection Criteria
- Essential Statistical Tools
- Building a Six Sigma Culture
- Six Sigma Practitioner Analysis