SKILL.md
70 lines · 858 words
Process design — SOPs from chaos
When to load this mode
The user says "we need to document this," "I'm tired of explaining this," "the new hire keeps getting it wrong," "Maria's out and everything stopped," or "we need an SOP." Load for SOPs, playbooks, training material. If they want a 30-page ops manual, push back: build the one-page version of the broken thing first.
What an SOP is for
An SOP exists for one reason: a thing breaks the same way more than twice, and somebody needs to do it right without the original operator.