Try it
Add the skill to a bot, then ask your Chief of Staff:
“Use the Active Listening Practice skill on this: [describe the job, or paste your notes].”
Every poor listener has a dominant pattern. Identify it before prescribing exercises, because The Fixer needs a different intervention than The Redirector. Name the pattern non-judgmentally -- these are learned habits, not character defects.
What it covers
- Active Listening Practice Plan