Try this on day one: review unanswered calls this week
“Review this week’s calls in Aircall and tell me which ones went unanswered.”
- List of unanswered calls
- Summary of call activity
Integrations · Chat
An AI team that works in Aircall for you.
Your bots read calls, users and teams, and tag calls or update teams with your approval. New bots start on Ask, so they check with you before they act in Aircall, except on Hermes and other ACP engines.
Aircall connects through Flux Router credits or your own connected-apps key. You sign in to Aircall yourself.
Review this week’s calls in Aircall and tell me which ones went unanswered.
You signed in to Aircall once. Your Chief put a bot on it.
- List and search calls
- Read call details
- Read users, teams and numbers
Waiting on you · Ask mode
Next step: add a comment or tag to a call in Aircall. Go ahead?
What your bots can do in Aircall.
- List and search calls
- Read call details
- Read users, teams and numbers
- Add a comment or tag to a call (asks first)
- Update users and teams (asks first)
“Asks first” means the bot checks with you before it does that, on Ask, the mode every new bot starts in. You can give a bot more freedom later. On Full access, a bot stops before messaging anyone new, posting publicly, paying, or deleting outside its folder, unless you have allowed it for that task. On Hermes and other ACP engines, Ask and the stop line cover only what the engine asks Murage about, and Hermes doesn’t ask before connected-app tools, so these actions don’t ask first there.
About Aircall.
Aircall is a cloud phone system for sales and support teams. Businesses use it to take and make calls, route them to teams and connect the phone to their other tools. The maker's site describes one platform that brings calls and other customer channels together.
More jobs to hand your team in Aircall.
Unanswered calls this week
“Review this week's calls and list the ones that went unanswered with the number and time.”
- A list of unanswered calls
- Counts by day
- Numbers to call back, handed to you
Team activity summary
“Read this week's calls for the support team and add the counts per person to a Google Sheet.”
- A Google Sheet row per person
- Calls answered and missed for each
- Anything odd, for you to check in Aircall
Tag calls for follow up
“Tag the five missed calls from Monday as follow up. Show me the list first.”
- The five calls, shown first
- Tags added only after you approve
- A confirmation for you to check
Tips for good results in Aircall.
- Name the date range and the team, because call lists get long quickly.
- Start with missed calls, because they show who needs a callback.
- Approve tags and user changes in one batch at a time, because they show to your whole team.
- Check names against your own records, because your bot reports what Aircall lists.
No ready-made team yet? Ask for one.
Tell your Chief of Staff what you want done in Aircall, in plain words. It builds a team for the job, starting from the closest one in the library, and shows you who is on it before anyone starts.
How to connect it.
- 1
Download Murage
For Mac, Windows and Linux. Pick the AI you already use; if it needs installing, Murage opens a one-line command for you.
- 2
Connect Aircall
Open connected apps and sign in to Aircall once. It runs through Flux Router credits, or your own connected-apps key.
- 3
Give a brief
Tell your Chief of Staff what to do with Aircall. New bots start on Ask, so they check with you before they act, except on Hermes and other ACP engines.
What a Murage team adds in Aircall.
What a team adds here
Your team reads the recent calls first, then sorts them by who answered and what is missing. You get a short list of calls to follow up.
Works across your apps
One brief can pull from Aircall, your calendar, your CRM and the web, then hand you one answer.
Keeps notes on your business
Your bots keep notes on your customers, your tone and how you like things done, stored on your computer where you can open and edit them.
Runs on the AI you already pay for
Fuigo (built in), Claude Code, Codex, Hermes, a model key or a local model. Your AI provider bills you as usual.
Questions about Murage and Aircall.
Can it place a call for me?
No, it reads calls and does not dial. Your team can list who to call back and save it as a report.
Can it listen to or transcribe a call?
No, it reads call records, not audio.
Can it add or remove a team member?
It can update users and teams, after asking you.
Can Murage connect to Aircall?
Yes. Sign in to Aircall once inside Murage, through Flux Router credits or your own connected-apps key, and your bots can list and search calls.
Will it change or send anything in Aircall without asking?
Not while it’s on Ask, where every new bot starts: it checks with you before it acts in Aircall. On Auto or Full access, replies in an existing conversation and routine edits go ahead, but a bot still stops before messaging anyone new, posting publicly, paying, or deleting outside its folder, unless you have allowed it for that task. Only No limits turns that off. On Hermes and other ACP engines, Ask and the stop line cover only what the engine asks Murage about, and Hermes doesn’t ask before connected-app tools.
What does it cost?
Aircall connects through Flux Router credits, or your own connected-apps key if you have one. Your AI provider bills you as usual.
Not seeing what you need? Your bot can work with any public API or MCP server.
Aircall and the other product names and logos on this page are trademarks of their respective owners. Murage is not affiliated with or endorsed by them; the names and logos are used only to identify the apps and engines Murage works with.
Give your first job to Murage.
Download the app, connect the AI you already pay for, and tell your Chief of Staff what needs doing. Plan on about ten minutes from install to a working team.
No account needed · Runs on the AI plan you already pay for