MURAGE
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MURAGE

An AI Chief of Staff and a team that does the work. Free and open source, from Ferrox Labs.

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© 2026 Ferrox Labs, LLC. Murage is open source under AGPL-3.0.
Team gallery · Run the business
  • Support · Mend
  • Sales
  • Analyst · Lens
  • Ops · Patch

A customer success team: account health and renewals

Review account health, identify customers needing attention, and prepare renewal priorities and support follow-ups.

FMade by Ferrox Labs
  • Reviewed by Ferrox Labs
  • Starts at Ask
A bike shop owner leans on his workbench under soft midday light, thinking about his regular customers.

Get this team

Add it from inside Murage in about two minutes. You see every bot, skill and instruction before it lands.

Bots
4
Apps
None needed
Made by
Ferrox Labs
License
Apache-2.0

Today: add it in the app. Choose + in the sidebar, then New Team, and type “Customer Success Org”.

The bots on this team.

4 specialists, each with its own instructions and skills. Rename, redraw or change any of them after you import.

  • Support · Mend

    Support · named Mend

    Sorts tickets, shapes onboarding and spots customers who might leave.

  • Sales

    Sales

    Preps your discovery calls and sorts real objections from polite ones.

  • Analyst · Lens

    Analyst · named Lens

    Shows where prospects drop out and what to test next.

  • Ops · Patch

    Ops · named Patch

    Sets a weekly rhythm, keeps your CRM tidy and writes up repeat work as step-by-step procedures.

Characters are the app’s own bot shapes; portraits were made with Murage’s avatar generator. They are bots, not people.

What it does.

For businesses managing customer renewals and retention. Review account health, identify customers needing attention, and prepare renewal priorities and support follow-ups.

Try this with an account export.

The first brief to hand it.

“Review this export of customer accounts. Flag the accounts that look at risk and say why, quoting the rows you used. Draft a check-in note for each. Contact nobody.”

What comes back: A risk list tied to the rows you supplied, with a draft note for each account.

Apps it uses.

Nothing to connect. It works on what you tell it and give it.

If you want it to work from live data later, add an app under Connected apps. Imported teams never bring anyone’s logins with them.

What it can do on your computer.

Starts at Ask: it asks before every action until you change it. Each bot keeps its own level, and you can raise or lower it any time.

Checked before it is listed

  • Every file inside is fingerprinted and size-limited.
  • Packages carrying keys, tokens or cookies are blocked.
  • The import review is tied to the exact bytes you download.
  • Nothing in the package brings anyone’s logins or permissions with it.

How importing works.

  1. 1

    Open Murage

    Choose + in the sidebar, then New Team.

  2. 2

    Find this team

    Type its name and pick it from the list.

  3. 3

    Review exactly what is inside

    You see every bot, skill and instruction before it lands, and nothing runs until you say so. New bots start at Ask.

More teams for this kind of work.

    • Support · Mend
    • Ops · Patch
    • Analyst · Lens
    • Numbers · Coin
    Back-Office CrewTurn operational issues into a prioritized daily action list with financial context and clear follow-ups.
    • Ops · Patch
    • Channels · Beacon
    • Copy
    • Analyst · Lens
    Cohort Ops Control TowerPrepare the schedule, participant messages, and reminders, with flags for students who may need attention.
    • Research
    • Counsel · Sentry
    • Copy
    • Brand · Mira
    Damage ControlAssess the facts and potential exposure, then prepare a response statement and brand-consistent messaging for review.

Get Murage first, then the team.

Download the free app, connect the AI you already pay for, and this team is a minute away.

Free · Download Murage

No account needed · Runs on the AI plan you already pay for